Given the current state of affairs regarding the COVID-19 / Corona-virus, we as well take measures to provide you with the safest possible service.
Our store is closed until further notice but we can still ship online orders. We have sufficient stock, are accessible by telephone and e-mail and orders are delivered as usual. Take good care of yourself and your loved ones.
View the STAS sneeze guards: the solutions for complying with WHO guidelines to slow down the spread of the COVID-19 corona virus

STAS united kingdom STAS australia  STAS united kingdom STAS united kingdom

Call: 01494 459545 | info@hangingsystems.com

Free shipping in the UK

on orders > £250,-

TERMS AND CONDITIONS OF DELIVERY AND PAYMENT

All website details, including prices, are subject to change and notification of any relevant changes will be given to the buyer following receipt of an order. The buyer will subsequently be offered the opportunity to cancel or amend the order. All prices shown are correct at the time of publication.
Hangingsystems.com endeavours to maintain good customer service. However, we have the right to refuse an order and any liability for failure to deliver in good time is not within our control once the goods have left the warehouse.


Payment

  • Online orders are processed on a Secure Web Site (SSL).
  • Orders are charged at the time the order is placed.


Samples

 

Shipping & Delivery
• For orders over £250 shipping to UK deliveries and Ireland the carriage is free.
• For small orders (without rail) shipping is £5 for UK deliveries and £30 for Ireland.
• For orders containing rail with a length up to 150 cm (59 inch):  to UK Mainland there is a flat rate of £10.00 plus vat carriage and £25.00 plus vat for orders to Scottish Highlands and Islands, Northern Ireland and Isle of Wight. £40.00 for orders to the ISle of Man, £30.00 for orders to Guernsey. £30 for orders to Ireland.
• For orders containing rail with longer lengths (200 cm / 78 inch):  to UK Mainland there is a flat rate of £20.00 plus vat carriage and £35.00 plus vat for orders to Scottish Highlands and Islands, Northern Ireland and Isle of Wight. £50.00 for orders to the ISle of Man, £30.00 for orders to Guernsey. £45 for orders to Ireland.

When will my order ship and when will it arrive?

• Orders generally ship within 2 working days. For time sensitive orders, contact us at info@hangingsystems.com.
• Carrier method is by APC Overnight or by Royal Mail Standard 1st Class.
If sent by APC Overnight you will receive a tracking number on the day of dispatch of your order and typically in most occasions all orders arrive the following working day by 4pm (allow extra time for shipments UK Highlands and Islands, Northern Ireland & Ireland).
• Please note APC overnight does not deliver on weekends or bank holidays.
• For collection, we will contact you via email or phone to let you know when your order is ready.
• Any liability for failure to deliver in good time is not within our control once the goods have left the warehouse.

Other General Shipping Information

• All orders shipped via APC Overnight will need to be signed for on delivery and are shipped from High Wycombe in Buckinghamshire.
• Please email us as soon as the order has been placed if you need delivery instructions added (leave safe or with a neighbour).
• Shipment Tracking information is automatically delivered to the email address provided with your customer account.
• Please ensure you order in plenty of time and please check your order has arrived in good condition before arranging installation.
Returns & Replacements

Thanks for purchasing our products at Hangingsystems.com operated by DIY Framing Ltd.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team (info@hangingsystems.com)

 Please see return details:

Send the item back to the following address with the required information:

 FAO: Returns Department

Unit 2, Crusader Industrial Estate,

Stirling Road, Off Halifax Road,

Cressex Business Park,

High Wycombe,

Bucks, HP12 3ST

 Required information:

  • Your name
  • Your order number
  • Your full address
  • Your contact number
  • and reason for return

 Someone from our Returns Department will then contact you to confirm we have received the goods and issued the refund.

Refunds are subject to the following:

  • Original (outgoing) shipping charges will not be re-imbursed. Return shipping is typically arranged by the customer.
  • We can arrange a return but this will cost £36.00 inc vat.
  • Shipping charges are NOT re-imbursed.

 

Privacy

  • Customer information is kept confidential, we do not sell or share mailing lists with 3rd parties.
Given the current state of affairs regarding the COVID-19 / Corona-virus, we as well take measures to provide you with the safest possible service.
Our store is closed until further notice but we can still ship online orders. We have sufficient stock, are accessible by telephone and e-mail and orders are delivered as usual. Take good care of yourself and your loved ones.
View the STAS sneeze guards: the solutions for complying with WHO guidelines to slow down the spread of the COVID-19 corona virus